House rules

Check in

Any hour — self check-in with a smart lock

Check out

By 11:00, or later where the apartment is free after you

Early or late

Free where the apartment is empty either side of you — just ask

Getting in

Smart lock on the door, no keys. Your access code is emailed 24 hours before arrival

Late arrival

Any hour

Twenty-four hours before you arrive we email your access code and directions. Let security know you are checking in — bring photo ID — and let yourself in. Nobody has to wait up for a late flight, and if you would rather not meet anyone, you need not. We are a message away, day or night, for the whole of your stay.

• The apartment takes two guests: two adults, or one adult and one child. This is a fire and safety limit, not a pricing one.
• Everyone staying must be named on the booking.
• Daytime visitors are welcome until 22:00. Anyone staying the night counts towards the two-guest limit, so please tell us first.
• Children of any age are welcome within the two-guest limit. We do not keep a cot, but there is room for a travel cot if you bring one — tell us and we will make space.

Smoking

Only in the building's designated areas — not in the apartment or on the balcony

Parties and events

Not permitted. It is a home in a residential tower

Quiet hours

22:00 to 07:00 — a building rule, not only ours

Pets

Not permitted, as the building does not allow them

Cooking

Yes — the kitchen is there to be used

Housekeeping

Daily except Sundays and public holidays, at a time we agree with you

The apartment is part of a managed residential building with 24-hour security, a pool, a gym and a rooftop lounge. Those are shared with residents, and the building’s own rules apply to them.

• The pool, gym and rooftop are open to guests during the building's posted hours.
• Visitors sign in at the desk and are your responsibility while they are here.
• Parking is available; tell us in advance if you are arriving with a car.
• A lift access chip is left for you with your access details and opens the lift to your floor only. Losing it is chargeable by the building, so please look after it and leave it where you found it when you go.

Tell us. Ordinary wear is expected and is never charged for — a mark on a wall, a worn tap, a glass that broke in the sink. We would far rather hear about a broken thing on the day than find it after you have gone.

For damage beyond that, or anything missing at check-out, we will show you what it costs to repair or replace and ask you to cover it — the actual cost, with nothing added. We hold no card and take no security deposit, so nothing is ever taken automatically. If we disagree about it, we would rather talk than argue by email.

These rules form part of the booking terms.